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Questions you may have about shopping at Primitive Angel Country Store.
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How Do I Make A Purchase?
What are the shipping and handling costs?
How Soon Will I receive My Order?
Do you accept credit cards?
How secure are my credit card details?
How can I get in touch with you?
Q: How Do I Make A Purchase?
A:
It’s easy, simply browse through my on-line store, decide and click on which item you would like to buy, making a choice of wording, name or colour if required using the drop down menu, and put it into your shopping cart. You can then choose to continue to shop or go direct to checkout.
Payment is via Paypal, so it's quick and easy as well as safe and secure - you don't need a Paypal account to use the shopping cart.
If you would prefer, you can send a cheque made payable to Primitive Angel Country Store. I will process your order as soon as your cheque has fully cleared, please note that clearance can take upto 5 working days.
Q: What are the shipping and handling costs?
What are the shipping and handling costs?
A:
Shipping charges for RETAIL ORDERS are calculated as follows:
Orders under £10.00 £2.50
Orders over £10.00 and upto £30.00 are £3.50
Orders over £30.00 and upto £60.00 are £4.50
Orders over £60.00 are £6.50
Orders over £100.00 are £8.50
Orders for international shipping are £15.00
All orders are posted First Class by Royal Mail.
Q: How Soon Will I receive My Order?
How soon can I expect my order?
A:
I aim to dispatch all orders within 5 working days, although depending on the size of your order it may take a little longer. If however, you need something in a real hurry then let me know and I will try to work my magic for you!
Q: Do you accept credit cards?
Do you accept credit cards?
A:
Yes.
We accept Maestro, Mastercard, Solo, Switch, Visa, Visa Electron, American Express and Delta Debit. Simply select CCCS payment option when you checkout and we will then process your credit/debit card details via our secure chip and pin terminal. Your privacy is very important to us so we will not share your personal information with any third parties. It will only be used to process your order.
Upon your card transaction being processed all your details will then be deleted.
Q: How secure are my credit card details?
How secure are my credit card details?
A:
The SSL technology locks all information passed from the customer's computer and Primitive Angel Country Store in a encrypted form, making it the safest way to send information over the internet. We aim to provide a better and safer online environment and take all necessary measures to protect information given to us. So our customers can feel completely protected from unauthorised users.
It is a very secure method of payment.
Q: How can I get in touch with you?
How can I get in touch with you?
A:
If you need to reach me, please e-mail me at info@primitiveangel.com. Alternatively, you can call me on 01642 889358 or 07786852230 or write to me at 29 Darlington Lane, Norton, Stockton on Tees, TS20 1EP.
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© 2008 Primitive Angel Country Store
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